As COO, Andrew Haynes’s brief spans product management, IT and engineering, delivery, networks, and customer care. A physicist by education, Andrew has built his career in strategy and corporate development in telecoms, business services, and technology.
Before taking on his current role, Andrew was head of Product Management, and his strong product focus informs his view that innovation is key to the company’s ongoing success.
With the Internet evolving and Telia Carrier’s own network expanding in breadth and depth, the challenge is how to continue adding value. For Andrew, the solution lies in mastering data and developing intelligent automation. But those developments can’t happen in a vacuum, and Andrew sees the company’s competitive advantage as its combination of human connections and technical excellence.
Andrew was born in Canada, but has lived most of his life as a Londoner. When work and weather allow it, he escapes to the helm of his 40-year-old sail boat.