CUSTOMER ENQUIRIES

Contact our Customer Support for qualified support. If you have a My Carrier account, we recommend you to log in to our Portal.

Award-winning Customer Service

Telia Carrier Customer Support Center (CSC) comprises of highly trained and experienced technology professionals, with in-depth product knowledge. They work within a customer-centric service environment, applying their proficiency, data, and analytics, which continually leads to high first-time resolution rates, currently averaging above 70% - far above our industry peers.

Our global customer base recognizes our CSC as Customer Care champions; their constructive feedback has helped us win a series of awards and accolades - a testament that we respect and listen to our customers.

Self service in the portal

Access to the information you want, when you want it, through our easy-to-use customer portal - My Carrier. If you're already a customer we recommend you login for full access and performance of the services you buy and If you need access to My Carrier - give us a call!

Questions about onboarding?

Our onboarding process explains what happens after you have signed the order.

Need Access to My Carrier or other help from Customer Support?

Call us anytime at

+46 (0) 771 191 170

Toll-free numbers

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