Let's get started! Applying our "first-time-right" approach, we provide a simple, transparent, and informative service delivery experience. Our service delivery process involves four steps, managed end-to-end by your Service Delivery Coordinator.
Call us any time
+46 (0) 771 191 170Or email us
carrier-csc@teliacompany.comCanada
1 844 8730909France
0800 - 917 453Germany
0800 - 182 7111Hong Kong
800-965559Italy
800 789 798The Netherlands
0800 - 022 9500Poland
00800 461 22 68Russia
+7 495 788 5708Singapore
800 461 10 55Spain
900 984 631Turkey
008 004 696 496United Kingdom
0800 - 028 7406United States
888 - 436 1133Our service managers represent the voice of our customers. From the moment you come on board, our service managers track the quality of your services through trend analysis and statistics. They address recurring issues and raise problem cases, to make sure we find and resolve underlying root causes and that our services meet your expectations.
We give you access to the information you want, when you want it, through our easy-to-use portal. My Carrier portal gives you full acess to the services you buy, and is letting you view how well your underlying service perform. Stay on top of your service inventory, ongoing and past deliveries, support cases, network disturbances and upcoming planned works, all in one place.