A cookie is a text file that the website stores on your computer. If you do not accept cookies, you can turn off cookies in your browser at security settings. You can also set your browser to alert you every time a website tries to put a cookie on your computer. Below is information about how cookies are used on Telia Carrier’s website and customer portal.
Cookies contain no personal information. They do not give us or any other information about you as a user and they cannot transmit a virus to you. The cookies we use are of two types:
Session cookies are temporary pieces of information that are erased once you close your web browser window or turn your computer off. Session cookies are used to improve navigation on websites.
Persistent cookies are more permanent pieces of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of reasons, such as retrieving certain information you have previously provided, helping to determine what areas of the website you find most valuable, and customizing the website based on your preferences.
Local storage is a kind of database with key-value pairs that only resides in the web browser. Unlike cookies, data stored here is not sent to the server automatically. It will exist until you clear your browser cache. Local storage is used in the Customer Service Portal as an alternative to cookies to store information about certain selections/preferences so that they can be remembered until your next visit.